Terms of Service.

Terms of Service Agreement

Last Updated: November 2024

1. Introduction

Welcome to AEC Assistant, an AI-powered platform provided by Vove.Ai Pty. Ltd. (ABN 66 682 176 414) ("we," "us," or "our"). These Terms of Service ("Terms") govern your access to and use of the AEC Assistant platform ("Service"). By accessing or using our Service, you agree to be bound by these Terms.

2. Acceptance of Terms

By registering for, accessing, or using the Service, you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree with these Terms, you must not use the Service.

3. Description of Service

AEC Assistant is an Australian platform that centralises comprehensive construction standards, delivers tailored educational resources, and provides intelligent tools to enhance efficiency and compliance for professionals in architecture, engineering, and construction.

4. User Obligations

  • Eligibility: You must be at least 18 years old to use the Service.

  • Account Information: You agree to provide accurate, current, and complete information when creating an account and to keep this information up-to-date.

  • Compliance with Laws: You agree to use the Service in compliance with all applicable Australian laws and regulations, including but not limited to the Competition and Consumer Act 2010 (Cth) and relevant state or territory legislation.

  • Prohibited Conduct: You must not engage in any conduct that is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, or otherwise objectionable. You shall not misuse the Service, including but not limited to reverse engineering, unauthorized access, or any activity that could harm the Service or its users.

5. Intellectual Property Rights

  • Ownership: All content, features, and functionality on the Service, including but not limited to text, graphics, logos, and software, are owned by Vove.AI Pty. Ltd. or its licensors and are protected by Australian and international intellectual property laws.

  • License: We grant you a limited, non-exclusive, non-transferable, and revocable license to access and use the Service for your personal or professional use in accordance with these Terms.

  • Restrictions: You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Service, except as expressly permitted by these Terms.

6. User Content

  • Responsibility: You are solely responsible for any content you submit, post, or display on or through the Service ("User Content").

  • Rights Granted: By providing User Content, you grant us a non-exclusive, worldwide, royalty-free, perpetual, irrevocable, and sub-licensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content.

  • Warranties: You represent and warrant that you own or have the necessary rights and permissions to use and authorise us to use all intellectual property rights in and to any User Content.

7. Privacy Policy

Your use of the Service is also governed by our Privacy Policy, which explains how we collect, use, and disclose your personal information in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. By using the Service, you consent to the practices described in the Privacy Policy.

8. Disclaimers

  • No Professional Advice: The content provided through the Service is for informational purposes only and does not constitute professional advice. You should seek independent professional advice before relying on any information provided through the Service.

  • No Warranties: The Service is provided on an "as-is" and "as-available" basis. While we strive to provide accurate and up-to-date information, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability of the Service.

9. Limitation of Liability

To the maximum extent permitted by law, including the Australian Consumer Law:

  • Exclusion of Liability: Vove.AI Pty. Ltd (ABN 66 682 176 414) and its affiliates will not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or other intangible losses, arising out of or in connection with your use of the Service.

  • Limitation of Liability: Our total liability to you for all claims arising out of or in connection with the Service or these Terms will not exceed the amount you have paid to us for the use of the Service in the past 12 months (if any).

10. Consumer Guarantees

Nothing in these Terms excludes, restricts, or modifies any consumer guarantee, right, or remedy conferred on you by the Competition and Consumer Act 2010 (Cth) or any other applicable law that cannot be excluded, restricted, or modified by agreement.

11. Indemnification

You agree to indemnify and hold harmless Vove.AI Pty. Ltd. and its affiliates, directors, employees, and agents from any claims, actions, suits, or proceedings, as well as any losses, liabilities, damages, costs, and expenses (including reasonable legal fees) arising out of or in connection with your use or misuse of the Service, violation of these Terms, or infringement of any intellectual property or other rights.

12. Termination

  • Termination by You: You may terminate your account at any time by following the instructions on the Service.

  • Termination by Us: We may suspend or terminate your access to the Service at our sole discretion, without notice, if you breach these Terms or if we discontinue the Service.

  • Effect of Termination: Upon termination, all rights and licenses granted to you will cease immediately, but the provisions of these Terms that by their nature should survive termination will survive.

13. Governing Law and Dispute Resolution

  • Governing Law: These Terms are governed by and construed in accordance with the laws of the State of Victoria, Australia, and the Commonwealth of Australia.

  • Dispute Resolution: Any disputes arising out of or relating to these Terms or the Service shall be resolved through negotiation in good faith. If the dispute cannot be resolved through negotiation, it shall be submitted to mediation in accordance with the rules of the Australian Disputes Centre before resorting to litigation.

14. Changes to the Terms

We may modify these Terms at any time by providing notice on our Service or by other means. Your continued use of the Service after such notice constitutes your acceptance of the updated Terms.

15. Severability

If any provision of these Terms is held to be invalid or unenforceable, such provision shall be severed, and the remaining provisions shall remain in full force and effect.

16. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Vove.AI Pty. Ltd. regarding the use of the Service.

17. Contact Information

If you have any questions or concerns about these Terms, please contact us at:

Vove.AI Pty. Ltd.
Attn: AEC Assistnat Support
Email: [email protected]